Depending on the configuration, incoming or outgoing messages are stored in a messagebox. Incoming messages are fetched via Channels¹⁾ e. g. from the hard disk or from a mail account and stored in the messagebox defined for the communication channel. Outgoing messages are usually compiled by a job and stored in the messagebox defined in the EntityMessageCreator (for outgoing messages) so that they can be sent from there by e. g. a MessageSelector and then sent with an outgoing communication channel.

The following attributes are displayed in the message baskets list and can be filtered using the Quick search.

• Name
• Type
• Filter in minutes
• Filter max. Messagestate
• Filter min. Tasklevel